General

Where do I learn how to use Rove Mobile Admin?

If you are new to Rove Mobile Admin, the Rove Mobile Admin Getting Started Guide contains all the information you need.

How does the trial version of Rove Mobile Admin differ from the purchased product?

The Rove Mobile Admin trial is fully functional to allow you to experience all the features of the software. The only difference between the trial version and the purchased version of the software is that the trial version expires after 14 days.

How long is the Rove Mobile Admin trial?

The Rove Mobile Admin trial lasts for 14 days.

When does the Rove Mobile Admin trial period begin?

The 14 day trial begins as soon as you register for your trial.

I would like some more time - can I extend my Rove Mobile Admin trial beyond 14 days?

If you would like a trial extension, please contact our Sales Team.

What happens when my trial expires?

When the trial expires at the end of the trial period, Rove Mobile Admin will be disabled. To shift to a perpetual Rove Mobile Admin license, you must visit the Online Store and purchase as many Client Access Licenses as required. For volume purchases, you can also contact our Sales Team.

How many (and what type of) client access licenses do I receive with the Rove Mobile Admin trial?

The trial version of the software provides a single Rove Mobile Admin server that supports 5 Rove Mobile Admin Professional users.

Will I have to rebuild my Rove Mobile Admin installation after purchasing Rove Mobile Admin?

No, after you purchase Rove Mobile Admin you will receive an email telling you how to update your license on your existing Rove Mobile Admin server.

Product

How do I install the Rove Mobile Admin Server and Clients?

Getting Started with Rove Mobile Admin provides simple step-by-step instructions for deploying the software.

How do I add servers to be monitored and managed through Rove Mobile Admin?

Getting Started with Rove Mobile Admin provides simple step-by-step instructions for adding a server to be managed by Rove Mobile Admin.

Do you have a list of the features of Rove Mobile Admin?

Rove Mobile Admin gives you access to over 500 monitoring and management functions from your smartphone! For further information, please visit the Rove Mobile Admin Product Page.

Does Mobile Admin support my database server? How about our monitoring systems?

To see the full list of servers, services and software that Rove Mobile Admin can manage, please visit the Rove Mobile Admin Product Page.

Does Mobile Admin support my smartphone?

Mobile Admin supports a wide range of smartphones. To find out more, please visit the Rove Mobile Admin Product Page, in the Supported Clients section near the bottom.

My manager wants to me to demonstrate how Rove Mobile Admin will benefit our organization. Where can I find that information?

A good starting point for this information is the Benefits of Rove Mobile Admin Page. You may also like to send your manager the Business Case Whitepaper.

How can I prove that Rove Mobile Admin will provide cost savings to my organization?

Most organizations cover the cost of the Rove Mobile Admin solution within three months of its deployment. You can access more information in our Cost Savings Whitepaper, or by using our Rove Mobile Admin Cost Savings Calculator.

Do you have a list of customers?

Rove Mobile Admin is used by over 2,400 customers including 75 of the Fortune 500. You can see a partial list here, and read some of their stories in our Case Studies Page.

How secure is Mobile Admin?

Mobile Admin utilizes a sophisticated point-to-point multi-layer security model to ensure that the advantages of mobility do not compromise your network. For further information, please take a look at the Rove Mobile Admin Security Whitepaper.

Support

What if I have technical questions about Rove Mobile Admin during the trial?

If you have technical questions during your trial, we encourage you to contact our support team.

Purchasing

How do I purchase the software?

To purchase Rove Mobile Admin, please visit the Online Store, or contact our Sales Team.

Do you offer discount for schools and non-profit organizations?

Yes we do. Please contact our Sales Team to ask for a quote.