First Name
Last Name
Email
Phone
Product
Version
Mobile Device
Mobile Device Model
Mobile Device OS
System OS
Severity Level
Severity 1 Severity 2 Severity 3 Severity 4
Determine your Severity Level here
Severity 1: An issue that renders the software totally inoperative or unusable in a production environment.
Severity 2: An issue that renders the software partially inoperative or unusable in a production environment.
Severity 3: An issue that presents a small loss or degradation of software functionality, as well as Severity 1 and Severity 2 problems occurring in a non-production environment.
Severity 4: An operational deficiency or detected condition that either does not affect software functionality, or is a customer request for a new feature or enhancement.
Please Describe Your Issue:
Alternatively, you can contact Rove Technical Support by:
Email: support@roveit.com
Toll free phone: 888 482 3646, press 2 (North America)
Direct phone: 1 613 789 1818, press 2 (International)