BMC Remedy Service Desk
BMC Remedy Service Desk is the industry's leading incident management solution. Rove's Mobile Admin extends incident management to your smartphone through the support of Remedy Service Desk. IT Administrators can use Mobile Admin to work within the defined processes of their organizations to perform the most essential IT incident management tasks, such as editing and re-assigning incidents and creating and editing work details from a smartphone.
Features include:
- Search, edit, close and re-assign incidents
- View, create and edit work details
- View incident relationships
- View and update incident dates and owner