This error message can appear when you try to connect using the TCP/IP connection method.
For TCP/IP, Mobile Admin requires that you use an Internet access point name (APN) instead of a wireless access point (WAP). Contact your carrier and find out what settings you need to configure to use their APN.
A list of known Internet APN settings can be found here:http://www.roveit.com/kb/activekb/questions.php?questionid=136
On a BlackBerry smartphone, you can typically enter or modify Internet APN settings in the following location:
1. On the main screen of your BlacBerry smartphone select Options
2. Select Advanced Options
3. Select TCP
This location can vary a bit with the Theme on the BlackBerry though.
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