What is the Manage Services option?
Manage Services is view specific to the user logged in to Mobile Admin. In this section, a user can choose from a list of services that Mobile Admin manages and add that service (and associated server) to their own view. As an example, if a user chooses SSH as the service and a server named 'w ...
- Mobile Admin 5.1 has fewer icons on the home screen than previous versions
In Mobile Admin 5.1, changes were made to the home screen to help ensure accessibility to Mobile Admins core functions - managing servers and services. To this end, some options were moved around: ...Mobile Admin Administration was renamed 'configuration' and moved to the menu. ...Shared Folder ...
- Does Mobile Admin work with RADMIN?
At this time Mobile Admin does not support RADMIN. The only supported protocols are VNC and the Remote Desktop Protocol (RDP). APPLIES TO Mobile Admin v4.1 and later
- Cannot push applications to a BlackBerry over the wireless network
Symptoms Applications cannot be pushed over the wireless network from the BlackBerry Enterprise Server to newer BlackBerry models that were released after the most recent BlackBerry Enterprise Server software version was released. The BlackBerry Policy Service log (POLC) shows one of the follo ...
- BlackBerry VPN Client
To our knowledge no standalone VPN client for the BlackBerry exists. There is an exception to this though, Wi-Fi enabled BlackBerry models like the 8820 include IPSec-based VPN software that supports the most commonly deployed VPN gateways, but only over the Wi-Fi connection. There is also an ...
- Can Mobile Admin be used with a BlackBerry Professional Server?
Yes it can. Just like with a BlackBerry Enterprise Server, the MDS Connection Service which allows secure access into your network is also a part of a BlackBerry Professional Server. APPLIES TO Mobile Admin
- Are Wi-Fi Connections supported when using Mobile Admin on a BlackBerry?
Wi-Fi connections are supported in Mobile Admin. APPLIES TO Mobile Admin v4.1 and above
- Known BlackBerry TCP Settings
If you have any problems with any of the settings on this list, or are aware of additional APN setttings please contact us at support@roveit.com Airtel (India) APN: airtelgprs.com Username: leave blank Password: leave blank AT&T (USA) APN: wap.cingular Username: WAP@CINGULARGPRS.COM Password: CI ...
- How can I manage the Mobile Admin database?
The Mobile Admin database can be managed using your SQL Server 2005 Management Studio or the SQL Server 2005 Management Studio Express if you installed SQL 2005 Express along with Mobile Admin. The SQL Server 2005 Management Studio Express can be downloaded directly from Microsoft here Using th ...
- How many administrators can use Mobile Admin?
Mobile Admin allows an unlimited number of wireless handheld devices to use Mobile Admin at the same time. Each Mobile Admin license allows you to manage a server in your network; licensed servers can be managed by any number of wireless handheld devices, or accessed through the web interface fr ...
- Why do I only see Local Users & Groups when trying to manage a server?
There are two probable causes: Your access privileges are based on the Windows user account that you used to log in to Mobile Admin on your handheld. If you did not log in with Administrator or Domain Admin privileges, your access to servers, users, and groups will be restricted. Many Mobile ...
- Missing Icons when managing a server
Most of the functions that can be done in Mobile Admin are done through Windows Management Instrumentation (WMI). When you try to manage a server and most of the icons (i.e. Event Viewer, Services, etc) are missing this indicates that the computer Mobile Admin is installed on is unable to make ...
- Performance Counter Problems
Note: Issue 1) in this article only applies to Mobile Admin v3.3 and earlier while issue 2) applies to all versions of Mobile Admin. 1) When starting the Mobile Admin Console you will get the error "Mobile Admin is unable to determine is another instance of the console is running 2) The follow ...
- To enable extended server logging
Use extended server logging to temporarily collect system information for troubleshooting purposes. Because extended server logging can slow performance, please disable extended server logging after you have captured the problem in the log file. To enable extended server logging: Go to Adminis ...
- To enable extended server logging
Use extended server logging to temporarily collect system information for troubleshooting purposes. Because extended server logging can slow performance, disable extended server logging after you have captured the problem in the log file. On the server where the Mobile Admin Server is installed ...
- Mobile Admin warning in Event Logs when computer starts
Symptoms When starting the computer Mobile Admin is installed on the following warning can occur in the Application Event Logs: Event Type: Warning Event Source: Mobile Admin Event Category: None Event ID: 0 D ...
- How does the new “per user” licensing affect licenses purchased in Mobile Admin 3.3 and earlier?
All your ‘per server’ licenses will automatically be transformed to ‘per user’ licenses by upgrading to 4.0. For example if you purchased 100 server licenses, when you upgrade to Mobile Admin 4.0 it will now allow 100 users to manage an unlimited number of servers. We b ...
- Where is the Mobile Admin Console in Mobile Admin 4.0?
In Mobile Admin 4.0 and later all of the options that were available in the Mobile Admin Console can now be done through any of the Mobile Admin Clients by anyone who has Mobile Admin Administrator rights. APPLIES TO Mobile Admin 4.0 and later
- Is there an upgrade fee for Mobile Admin 4.x?
If you have an up to date maintenance contract your upgrade to Mobile Admin 4.0 and later is completely free of charge. If you did not purchase a maintenance contract or if your contract has expired, you must purchase a new maintenance contract and pay the outstanding maintenance from the time ...
- Licensed number of users has been exceeded
If you try to add more users than you are licensed for you will receive a message that the Licensed number of users has been exceeded. To purchase additional licenses you can contact one of our sales representatives at sales@roveit.com APPLIES TO Mobile Admin v4.0 and later
