No download link for BlackBerry Client
To install the BlackBerry client wirelessly from the Mobile Admin server, open the browser and go to: http://<MobileAdminServer>:4054 (where <MobileAdminServer> is the hostname used to connect to your Mobile Admin server) Normally at this point a screen will appear with a download li ...
- The selected operation is not supported on this platform
In Mobile Admin 4.1 Remote Desktop, VNC, Telnet, and SSH connections are only available on BlackBerry handhelds. VNC, Telnet and SSH are available on Windows Mobile handhelds starting with Mobile Admin 4.2. APPLIES TO Mobile Admin 4.1 and later
- How is the BlackBerry Client for Mobile Admin installed?
The prefered way to install the Mobile Admin client on the BlackBerry is by downloading it directly from the Mobile Admin Server. To do this, open the browser on the BlackBerry and choose to go to the site http://[yourServerName]:4054/ ([yourServername] represents the hostname or IP of the Mobi ...
- Unknown error java.lang.NullPointerException
Symptoms Whenever a server is selected in the BlackBerry Client for Mobile Admin you the following error occurs: Unknown error java.lang.NullPointerException Resolution Before selecting any servers in Mobile Admin select Options from the menu and then select Clear Database from the menu. This ...
- Error message: "No additional applications designed for your handheld were found"
This error message can appear when you try to install the Mobile Admin Client on your BlackBerry smartphone using the BlackBerry Desktop Manager, and the operating system software for your BlackBerry handheld is not installed on your desktop computer. You must install the operating system softw ...
- Error message: "Digital signatures are invalid"
This error is not caused by the application, but by a setting in the IT Policy on your BlackBerry Enterprise Server called Disallow Third Party Application Downloads. Mobile Admin is a third-party application and will be blocked by the IT Policy if you try to download or install it. Please cons ...
- Error on installing Mobile Admin - HTTP Error 413: Request Entity Too Large
There are two known issues that can cause this error to happen when installing Mobile Admin on a BlackBerry. Trying to install the Mobile Admin server on the BlackBerry. The BlackBerry client should be installed by downloading from your own Mobile Admin server. The Mobile Admin download on t ...
- Error message: "Mobile Admin is not a valid application"
This error is not caused by the application, but by a setting in the IT Policy on your BlackBerry Enterprise Server called Disallow Third Party Application Downloads. Mobile Admin is a third-party application and will be blocked by the IT Policy if you try to download or install it. Please cons ...
- Unknown error java.io.IOException: Timed out
Symptoms: This error can occur if Mobile Admin is configured to connect using TCP/IP on a BlackBerry and the Mobile Admin server is unreachable. If you exit from Mobile Admin and then later restart this error will occur after about 2 minutes and you will not be able to change the Mobile Admin s ...
