Why Mobile Admin ?
Mobile Admin Fixes IT Issues
Never Enough Time...
“My time with my family is important to me, and any time wasted on work after hours because I didn’t have the tools I need with me is frustrating.”
Pete Maida, IT Network and Security Administrator, RBC Bearings
- More is demanded from IT people all the time. Less staff, more hours and more responsibility are a certainty in these times of heavy cost cutting.
- No one cares about IT until something goes wrong. Countless minor problems are fixed before they become major issues with no one being the wiser.
- A mobile IT tool makes sense as you can take care of these problems faster when you are away from your desk.
...Mobile Admin Resolver Can Help
“Rove Mobile Admin allows me to reset a password while waiting in line at the check-out counter. User downtime: 5 minutes.”
Abel Valdez, IT Administrator, Tanimura & Antle
- One of your users has locked themselves out of their Active Directory account because they forgot their password.
- You receive an email at home from the user asking you very politely to reset their password because they need to work on their big presentation that's due tomorrow.
- Currently you would need to open up your laptop, VPN into the network and then reset the password.
- With Mobile Admin you can respond to this situation faster using your BlackBerry, Android or iOS device.
Many Technologies Supported
“75% of the support calls can be solved from anywhere using my BlackBerry and Rove Mobile Admin.”
Michael Ortmann, IT Administrator, Stadt Frankfurt Germany
The following is a partial list of the interfaces included in the Mobile Admin Server:
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Windows Server and Windows Desktop
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Active Directory
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VMware vSphere, ESX and Hyper-V
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MS Exchange and Lotus Domino
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RIM BES and BAS
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Oracle and SQL Server
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CA and Remedy Service Desk
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Symantec NetBackup and BackupExec
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Nagios and MS Ops Manager
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Many more...