Q: What is Mobile Admin?

Mobile Admin is used by thousands of customers to monitor and manage their corporate IT infrastructure from a mobile device.

When issues occur at inconvenient times, Mobile Admin allows you to respond immediately to determine the cause of the problem and take corrective action without having to get to a computer to access the corporate network.

Q: What can I manage exactly with Mobile Admin?

With Mobile Admin, you can manage almost every server shared on the same network.

With over 40 different IT technologies supported, you can have full visibility over your IT infrastructure and manage Active Directory, VMware, Exchange, BES, your tickets from CA Service Desk Manager or Remedy Service Desk just to name a few.

For a full list of features, please see our Features and Pricing page.

Q: Which platforms does Mobile Admin support?

Mobile Admin supports iPhone and iPad, Android smartphones and tablets, BlackBerry smartphones and PlayBook (OS2), and Kindle Fire.

Q: Does Mobile Admin integrate with existing infrastructure monitoring solutions?

Yes. Mobile Admin integrates with infrastructure monitoring solutions like SolarWinds Orion, Nagios, BMC Performance Manager, Microsoft System Center Operations Manager to provide a mobile front-end for checking monitored system status and viewing and acknowledging events.

Q: Security is very important in my environment, how can Mobile Admin fit in?

To know how Mobile Admin can fit into your environment securely, please see our white paper by clicking here.

Q: Can I try Mobile Admin first?

Of course! We offer everyone a free 14 day trial, so you can test drive all the features you want to use.

Q: Can I use Mobile Admin on multiple devices?

Yes. We know that IT professionals like you use more than one device. With your Mobile Admin User License, you can resolve IT issues from any of your tablets and smartphones. Your Mobile Admin settings and personalized dashboards live on the Mobile Admin Server and follow you as you switch devices.

Q: Is licensing concurrent or user-based? Can I have one license and share it between my team members?

Licensing is user-based. That means there is one license per user and with one license, that user can manage his or her full visible network from any of the mobile devices that we support. To share one license between team members would be a violation of your licensing agreement.

Q: How can I purchase Mobile Admin?

You can purchase with your credit card (Visa, MasterCard, Discover and American Express) from the online store or you can contact us at sales@roveit.com.